Refund policy
Effective Date: August 22, 2026
Thank you for shopping with Beasock.
This Refund & Return Policy explains how we handle refunds, replacements, and order issues for purchases made through beasock.store.
No Physical Returns
We do not accept physical returns of purchased items.
Instead, we offer refunds or replacements in specific situations described below.
When You Qualify for a Refund or Replacement
You may request a refund or replacement if:
- Your item arrives damaged.
- Your item is defective or does not function as described.
- You received the wrong item.
- Your order was lost or not delivered after a reasonable period based on the provided shipping information.
How to Request a Refund or Replacement
To request assistance, please contact us at:
Email: supportbeasockstore@gmail.com
Please include:
- Your order number.
- A description of the issue.
- Photos of the item and packaging when applicable.
We will review your request and provide the appropriate next steps.
Refunds
If your refund request is approved, the refund will be issued to your original payment method.
Please note that processing times may vary depending on your bank, credit card company, or payment provider.
Replacements
When appropriate and available, we may provide a replacement item at no additional cost.
Replacement availability depends on product availability.
Requests That Do Not Qualify
Refunds or replacements are generally not available for:
- Change of mind.
- Incorrect selection of size, color, or product.
- Items that no longer meet the customer's preference after delivery.
If you have questions about a product before ordering, please contact us before completing your purchase.
Order Cancellations
If you need to cancel or modify an order, contact us as soon as possible.
We can only cancel or modify orders that have not yet been processed for shipment.
Contact Us
Beasock
Email: supportbeasockstore@gmail.com
Phone: +1 479-925-3167
Address: 432 Marilyn Drive, Utica, NY 13502, United States